Freight Information

Australia-Wide Orders

All our goods are packaged in distinctive white bags for easy identification.

Theraquatics sends parcels via Australia Post with the added security of a certified delivery service.
This service is included within our freight charge.

Some examples of frieght charges include:

Sample Order Total Freight Charge anywhere in Australia
All orders less than $100 $13.50
$150.00 $20.25
$250.00 $33.75

Please note that our minimum freight charge is $13.50 and our freight charges vary with the size of each order.

Some examples of frieght charges include:

For non-standard orders, we recommend you contact us for a customised freight quoation. Non-standard orders include:

Bulky items e.g. Aqualift, Plinths, Hook-on Chairs, Change Table
International Orders
Express Post

Parcel Delivery Times Guideline

Brisbane City Area: 3 business days
Queensland rural and other capital cities: 4-7 business days
Other areas: up to 10 business days

Lost Parcel?

Please understand that if a parcel goes missing Theraquatics reserves the right to go through Australia Post protocols to locate the parcel before re-sending or refunding any order.